Contact Us

Our goal is for you to be completely delighted with your Teamoy order. If you have any questions, concerns or issues with your Teamoy product, please Email service@teamoy.com. We will get back to you as soon as possible, typically within a couple of hours during normal business days. Your satisfaction is our highest priority.




Shipping Information

We only offer free economy service aims to deliver within 10 days after 1-2 working days of dispatch. If you prefer delivery more quickly, an additional cost will be applied, so please contact us before placed your order. Whichever shipment choice you make, we will provide you with a link to track your package online




Payment Methods

We accept Visa, Mastercard, American Express and PayPal. All payments are processed via PayPal Pro and their secure, PCI-compliant payment processing facility. When you’re ready to checkout, please select the payment method you prefer.


Returns & Exchanges

We want you to be delighted with your order. If you’re not, please Email service@teamoy.com a return authorization form and number.

Once we receive your returned merchandise, we will issue you a refund or send you a replacement product. Again, your satisfaction is our highest priority.



Privacy & Security

We take your privacy and security very seriously. As for security, all orders and credit card information are submitted securely using an SSL certificate and are submitted to PayPal Pro for PCI-compliant, state of the art payment processing. No credit card information is stored on our servers.

We also have installed various security plugins and perform website updates and security scans on a regular basis to help make our website as secure as possible.